BidsWorks Terms & Conditions

Last updated: 14 September 2026

These Terms and Conditions ("Terms") govern your access to and use of the BidsWorks website, platform and related services.

Please read these Terms carefully before using BidsWorks.

By creating an account, accessing the platform, purchasing a subscription or using any BidsWorks service, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use BidsWorks.

1. About BidsWorks

BidsWorks is an AI-powered procurement platform operated by:

BidsWorks Ltd
United Kingdom

Contact:

enquiries@bidsworks.com

BidsWorks is designed primarily for businesses and professional users, particularly SMEs.

Our platform helps businesses identify public-sector procurement opportunities that may be relevant to their capabilities and where they may have a realistic opportunity to compete.

BidsWorks may use artificial intelligence and automated technologies to analyse procurement opportunities, business information and documents provided by users.

2. Definitions

In these Terms:

"BidsWorks", "we", "us" or "our" means BidsWorks Ltd.

"Account" means an account created to access the BidsWorks Services.

"Content" means information, documents, files, text, data, images or other material uploaded, submitted or generated through the Services.

"Customer Content" means Content supplied or uploaded by you.

"Services" means the BidsWorks website, platform, software, AI-powered functionality, tender-matching services, document functionality and related services.

"Subscription" means a paid plan or recurring service providing access to specified BidsWorks features.

"Tender" means a procurement opportunity, tender, contract opportunity or related procurement information made available through or identified by BidsWorks.

"User", "you" or "your" means the individual or organisation using the Services.

3. Eligibility and business use

BidsWorks is primarily intended for businesses, organisations and professional users.

By using BidsWorks, you confirm that:

• you are legally capable of entering into these Terms;
• you are authorised to accept these Terms on behalf of your organisation where applicable;
• the information you provide is accurate;
• you will use the Services lawfully; and
• you have the authority to upload and process information you provide to BidsWorks.

You must not use BidsWorks if you do not have the authority to accept these Terms.

4. Creating an account

Certain BidsWorks features require an Account.

You agree to:

• provide accurate and current information;
• maintain the accuracy of your account information;
• keep your login credentials secure;
• not share your credentials with unauthorised persons;
• notify us promptly of suspected unauthorised access; and
• take reasonable steps to prevent misuse of your Account.

You are responsible for activity occurring through your Account, except where the activity results from circumstances outside your reasonable control and you have taken reasonable security precautions.

5. The BidsWorks Services

BidsWorks provides technology designed to assist businesses with public-sector procurement.

Depending on your Subscription or use of the platform, the Services may include:

• discovering public-sector tenders;
• identifying potentially relevant procurement opportunities;
• matching tenders to your business;
• analysing tender requirements;
• analysing business capabilities;
• storing uploaded documents;
• AI-assisted tender research;
• AI-assisted tender preparation;
• AI-assisted tender completion;
• procurement-related notifications;
• account management; and
• other features introduced by BidsWorks.

We may add, modify or remove features from time to time.

6. Tender information

BidsWorks may obtain or process tender information from public procurement sources, contracting authorities, third-party platforms and other sources.

We make reasonable efforts to provide useful and relevant information.

However, we do not guarantee that tender information is:

• complete;
• accurate;
• current;
• available;
• correctly interpreted;
• suitable for your business; or
• still open for applications.

The official contracting authority and official procurement documentation should always be treated as the authoritative source.

You are responsible for checking:

• deadlines;
• eligibility requirements;
• submission requirements;
• contract requirements;
• technical specifications;
• qualification criteria;
• pricing requirements; and
• other tender conditions.

7. Tender matching

BidsWorks may assess information about your business and compare it with available procurement opportunities.

We may provide:

• recommendations;
• matches;
• scores;
• rankings;
• classifications;
• suitability assessments; or
• other indicators of potential relevance.

These are estimates and automated assessments intended to assist you.

A tender match does not mean that:

• you are eligible;
• you satisfy all requirements;
• you are likely to win;
• you will be shortlisted;
• the contracting authority has approved your business; or
• BidsWorks guarantees a successful outcome.

You remain responsible for determining whether a tender is appropriate for your business.

8. Artificial intelligence

BidsWorks uses artificial intelligence, including technology provided by Anthropic, to power certain features.

AI may be used to process:

• business information;
• tender information;
• procurement requirements;
• documents uploaded to your Account;
• business capabilities; and
• other information necessary to provide the relevant feature.

AI functionality may assist with:

• tender discovery;
• tender matching;
• tender analysis;
• document analysis;
• tender preparation;
• tender completion; and
• procurement research.

9. AI output

AI-generated output is provided for assistance and information purposes.

AI systems can produce errors, inaccuracies, omissions or inappropriate recommendations.

You must independently review AI-generated information before relying on it.

In particular, you should verify:

• tender deadlines;
• eligibility;
• legal requirements;
• procurement requirements;
• contract values;
• technical specifications;
• qualifications;
• certifications;
• business experience;
• pricing;
• references; and
• any claims about your business.

You remain responsible for the final content of any tender, proposal, application or submission.

BidsWorks does not guarantee that AI-generated information will be accurate, complete, current or suitable for your circumstances.

10. No guarantee of tender success

BidsWorks does not guarantee that using the Services will result in:

• finding a suitable tender;
• being eligible for a tender;
• being shortlisted;
• winning a tender;
• receiving a contract;
• generating revenue;
• improving your bid score; or
• achieving any particular commercial outcome.

Any statements about potential opportunities, suitability or likelihood of success are informational and should not be interpreted as guarantees.

11. Customer Content

You retain ownership of Content that you upload to BidsWorks.

You grant BidsWorks a non-exclusive, worldwide licence to host, store, reproduce, process, analyse and otherwise use your Customer Content to the extent reasonably necessary to:

• provide the Services;
• identify and match tenders;
• analyse procurement requirements;
• assist with tender preparation;
• assist with tender completion;
• provide AI functionality;
• maintain and secure the platform;
• troubleshoot technical problems; and
• provide functionality requested by you.

This licence continues for as long as necessary to provide the Services and comply with our legal obligations.

We do not acquire ownership of your Customer Content merely because you upload it to BidsWorks.

12. Uploaded documents

You may upload documents to your BidsWorks customer profile.

Uploaded documents may be stored within your Account and used to provide functionality including:

• finding tenders;
• matching tenders;
• analysing your capabilities;
• analysing procurement requirements;
• preparing tender responses; and
• assisting with completion of tender information.

You are responsible for ensuring that you have all necessary rights and permissions to upload and process those documents.

13. Responsibility for Customer Content

You are solely responsible for your Customer Content.

You represent and warrant that:

• you own the Content or have the necessary rights to use it;
• you are authorised to provide it to BidsWorks;
• its use by BidsWorks will not breach applicable law;
• it does not knowingly contain fraudulent information;
• it does not infringe third-party intellectual property rights; and
• you have any necessary lawful basis to provide personal data contained within it.

You must not upload information that you are prohibited from sharing.

14. Personal data

Where Customer Content contains personal data belonging to other individuals, you are responsible for ensuring that you have an appropriate legal basis for providing that information to BidsWorks.

You should avoid uploading unnecessary personal information.

Our processing of personal data is described in our Privacy Policy.

15. Third-party AI services

BidsWorks uses third-party AI technology, including Anthropic, to provide certain functionality.

Where necessary to provide an AI-powered feature, relevant information from your Account or uploaded documents may be processed by the applicable AI provider.

BidsWorks will use appropriate contractual and security arrangements for such processing.

You acknowledge that the use of AI-powered features may involve processing by third-party technology providers.

16. Intellectual property belonging to BidsWorks

BidsWorks and its licensors retain all rights, title and interest in:

• the BidsWorks platform;
• software;
• source code;
• systems;
• algorithms;
• interfaces;
• designs;
• trademarks;
• branding;
• databases;
• documentation;
• website content; and
• other BidsWorks intellectual property.

Except as expressly permitted by these Terms, you may not:

• copy;
• reproduce;
• modify;
• distribute;
• sell;
• licence;
• reverse engineer;
• decompile;
• extract;
• commercially exploit; or
• create derivative works from

BidsWorks intellectual property.

Nothing in these Terms transfers ownership of BidsWorks intellectual property to you.

17. Feedback

If you provide feedback, suggestions or ideas regarding BidsWorks, you agree that we may use that feedback to improve our Services without owing you compensation.

You retain ownership of any underlying intellectual property that you independently own.

18. Acceptable use

Your use of BidsWorks must comply with our Usage Policy.

You must not use BidsWorks to:

• commit fraud;
• engage in unlawful activity;
• impersonate another person or organisation;
• submit false information;
• fabricate qualifications;
• fabricate certifications;
• fabricate references;
• misrepresent business experience;
• engage in bid rigging;
• engage in unlawful collusion;
• misuse confidential competitor information;
• interfere with procurement processes unlawfully;
• distribute malware;
• attack or compromise BidsWorks;
• access another user's Account without permission;
• scrape or systematically extract platform data;
• circumvent security measures;
• reverse engineer the platform except where legally permitted;
• send spam;
• infringe intellectual property rights; or
• otherwise misuse the Services.

Our Usage Policy forms part of these Terms.

19. Subscriptions

Some BidsWorks features may require a paid Subscription.

Subscription plans may differ in:

• available features;
• usage limits;
• storage;
• AI functionality;
• tender access;
• support; and
• pricing.

The features and pricing applicable to your Subscription will be presented to you before purchase.

We may introduce new Subscription plans or modify existing plans from time to time.

20. Subscription fees

You agree to pay the fees applicable to your selected Subscription.

Prices will be displayed before you complete your purchase.

Unless otherwise stated:

• Subscription fees are payable in advance;
• recurring Subscriptions renew automatically for the applicable billing period;
• applicable taxes may be added where required; and
• you are responsible for ensuring that your payment information remains current.

21. Payment processing

Payments may be processed by a third-party payment provider.

The payment provider may process payment information in accordance with its own terms and privacy policy.

BidsWorks may receive transaction information such as:

• payment status;
• subscription status;
• transaction reference;
• billing information; and
• other information necessary to manage your Subscription.

We will identify the applicable payment provider when our payment arrangements are finalised.

22. Renewals

Where you purchase a recurring Subscription, it will automatically renew unless cancelled before the next billing date.

The applicable renewal price will be communicated to you in accordance with applicable law.

You can cancel your Subscription in accordance with the cancellation procedure provided by BidsWorks.

23. Cancellation

You may cancel your Subscription using the cancellation functionality provided by BidsWorks or by contacting us where applicable.

Unless otherwise stated:

• cancellation prevents future renewal;
• you may continue to access paid features until the end of the relevant paid period; and
• cancellation does not automatically entitle you to a refund for time already paid for.

Nothing in these Terms excludes or limits any statutory cancellation or refund rights that apply to you.

24. Refunds

Refunds will be handled in accordance with the applicable Subscription terms and applicable law.

Where you are legally entitled to a refund, we will provide it in accordance with those legal requirements.

We may offer discretionary refunds or credits in particular circumstances at our discretion.

25. Changes to pricing

We may change our pricing from time to time.

Where you have an ongoing Subscription, we will provide appropriate notice of material price changes where required.

If you do not agree to a price increase, you may cancel your Subscription before the new price takes effect, subject to applicable terms.

26. Availability of the Services

We aim to keep BidsWorks available and reliable.

However, we do not guarantee that the Services will:

• always be available;
• be uninterrupted;
• be error-free;
• be completely secure;
• operate at a particular speed; or
• remain unchanged.

The Services may occasionally be unavailable because of:

• maintenance;
• updates;
• technical failures;
• security incidents;
• third-party service interruptions;
• infrastructure problems;
• circumstances outside our control; or
• other operational reasons.

27. Changes to the Services

We may:

• introduce new features;
• modify existing features;
• remove features;
• change the interface;
• update AI systems;
• change third-party providers;
• change tender data sources; or
• otherwise modify BidsWorks.

Where a change materially reduces a paid Service, we will provide notice where reasonably appropriate.

28. Third-party services and websites

BidsWorks may integrate with or link to third-party services.

These may include:

• procurement portals;
• AI providers;
• payment providers;
• analytics services;
• hosting providers; and
• other third-party services.

Third-party services are subject to their own terms and policies.

BidsWorks is not responsible for the availability, accuracy, security or operation of third-party services.

29. Procurement information and third-party sources

Tender information may originate from third-party sources.

BidsWorks does not control those sources.

We do not guarantee:

• availability of third-party tender information;
• accuracy of third-party information;
• completeness of third-party information;
• continued availability of procurement opportunities; or
• the actions of contracting authorities.

You should verify material information against the official procurement source.

30. No professional advice

BidsWorks provides technology and information to assist with procurement.

Unless expressly stated otherwise, BidsWorks does not provide:

• legal advice;
• financial advice;
• tax advice;
• regulated procurement advice;
• professional accounting advice; or
• guaranteed bid-writing or consultancy services.

You should obtain professional advice where appropriate.

31. Confidentiality

Each party should take reasonable steps to protect confidential information received from the other party.

You remain responsible for determining whether information is suitable to upload to BidsWorks.

Nothing in these Terms prevents disclosure where required by law or where reasonably necessary to provide the Services.

32. Security

You must not attempt to compromise BidsWorks security.

You must not:

• bypass authentication;
• access restricted systems;
• exploit vulnerabilities without permission;
• introduce malicious code;
• conduct denial-of-service attacks;
• steal credentials;
• interfere with platform infrastructure; or
• conduct unauthorised security testing.

We may suspend access immediately where necessary to protect BidsWorks or other users.

33. Suspension

We may suspend your Account or access to some or all Services where reasonably necessary, including where:

• you breach these Terms;
• you breach the Usage Policy;
• you fail to pay applicable fees;
• your activity creates a security risk;
• you engage in fraud or unlawful activity;
• you misuse AI functionality;
• you provide materially false information;
• your use threatens the platform or other users; or
• we are required to do so by law.

Where reasonably possible, we may provide notice before suspension.

We may act immediately where necessary to protect the platform or third parties.

34. Termination

Either party may terminate the relationship in accordance with these Terms and any applicable Subscription terms.

We may terminate or restrict your Account where you materially breach these Terms and, where appropriate, fail to remedy the breach within a reasonable period after being notified.

We may also terminate Services where necessary because of legal, regulatory, security or operational requirements.

35. Effect of termination

Following termination:

• your right to use BidsWorks will end;
• access to your Account may be disabled;
• your Subscription will end;
• outstanding amounts may remain payable; and
• we may retain information where necessary for legal, security, accounting or other legitimate purposes.

Subject to applicable law and our retention obligations, we may delete or anonymise Customer Content following termination.

You are responsible for downloading any information you reasonably need before terminating your Account.

36. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

This includes liability for:

• death or personal injury caused by negligence;
• fraud or fraudulent misrepresentation;
• fraud by BidsWorks; or
• any other liability that cannot legally be excluded or limited.

Subject to the above, BidsWorks will not be liable for losses that are not reasonably foreseeable.

We are not responsible for losses arising from:

• your failure to verify tender information;
• reliance on AI-generated information without appropriate verification;
• incorrect information provided by you;
• decisions made solely on the basis of a BidsWorks recommendation;
• third-party procurement platforms;
• third-party AI providers;
• third-party payment providers;
• your failure to meet a tender deadline;
• your failure to comply with tender requirements; or
• events outside our reasonable control.

37. Business users

BidsWorks is primarily intended for business and professional use.

To the extent permitted by law, where you use BidsWorks in the course of business:

• we exclude implied warranties to the extent legally permitted;
• we are not liable for indirect or consequential losses;
• we are not liable for loss of profits, revenue, contracts, anticipated savings or business opportunity; and
• our total liability arising from the Services will be limited to an amount reasonably connected with the Services you have paid for, subject to applicable law.

Nothing in these Terms is intended to exclude liability that cannot legally be excluded.

38. Your responsibility for procurement decisions

You are responsible for deciding:

• whether to bid;
• whether you meet the eligibility requirements;
• whether your business has the required qualifications;
• whether information is accurate;
• whether to submit a tender;
• what information to include in a submission; and
• whether to enter into a contract.

BidsWorks does not make procurement decisions on your behalf.

39. Indemnity

To the extent permitted by applicable law, you agree to compensate BidsWorks for losses, claims, liabilities and reasonable costs arising from your:

• unlawful use of the Services;
• breach of these Terms;
• breach of the Usage Policy;
• infringement of third-party intellectual property rights;
• unauthorised use of Customer Content;
• fraudulent activity; or
• deliberate misuse of the platform.

This provision does not apply to the extent that the relevant loss was caused by BidsWorks' own breach or unlawful conduct.

40. Force majeure

BidsWorks will not be responsible for failure or delay caused by circumstances outside our reasonable control.

This may include:

• internet or telecommunications failures;
• cloud service failures;
• cyberattacks;
• power outages;
• natural disasters;
• government action;
• war;
• civil unrest;
• strikes;
• pandemics;
• failures of third-party providers; or
• other events outside our reasonable control.

We will take reasonable steps to minimise the impact where possible.

41. Data protection

Our processing of personal data is governed by our Privacy Policy.

By using BidsWorks, you acknowledge that personal data may be processed as described in that policy.

Where you provide personal data relating to another individual, you are responsible for ensuring that you have an appropriate lawful basis for providing it to BidsWorks.

42. Changes to these Terms

We may update these Terms from time to time.

Changes may be made because of:

• new Services;
• changes to the platform;
• changes to AI technology;
• new payment providers;
• changes in law;
• security requirements; or
• changes to our business.

Where changes materially affect your rights or obligations, we will provide reasonable notice where appropriate.

Your continued use of BidsWorks following the effective date of revised Terms may constitute acceptance of the revised Terms where permitted by law.

43. Entire agreement

These Terms, together with:

• the BidsWorks Privacy Policy;
• the BidsWorks Usage Policy;
• applicable Subscription terms; and
• any other terms expressly incorporated into these Terms,

form the agreement between you and BidsWorks concerning your use of the Services.

If there is a conflict between these documents, the relevant specific terms will take precedence to the extent necessary to resolve the conflict.

44. Assignment

You may not transfer your rights or obligations under these Terms without our prior written consent, except where permitted by law.

We may transfer or assign our rights and obligations where reasonably necessary as part of:

• a business sale;
• restructuring;
• merger;
• acquisition; or
• transfer of the Services.

45. Severability

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be modified or removed to the minimum extent necessary.

The remaining provisions will continue in effect.

46. No waiver

If we do not immediately enforce a provision of these Terms, this does not mean that we waive our right to enforce it later.

47. Governing law

These Terms are governed by the laws of England and Wales.

Subject to any mandatory rights you may have under applicable law, the courts of England and Wales will have jurisdiction over disputes arising from or relating to these Terms.

48. Contact

If you have questions about these Terms, please contact:

BidsWorks Ltd
United Kingdom

Email: enquiries@bidsworks.com

49. Key points

By using BidsWorks, you acknowledge that:

1. BidsWorks is an AI-powered procurement assistance platform.
2. BidsWorks does not guarantee tender success.
3. Tender information should be checked against official procurement sources.
4. AI-generated information may contain errors.
5. You are responsible for reviewing AI-generated content before using it.
6. You are responsible for information and documents uploaded to your Account.
7. You must have the necessary rights and permissions to upload documents.
8. You must use BidsWorks lawfully and responsibly.
9. You must not manipulate procurement processes or engage in bid rigging or unlawful collusion.
10. BidsWorks may use Anthropic and other third-party service providers.
11. Paid Services may be subject to separate Subscription terms.
12. BidsWorks may suspend or terminate accounts that breach these Terms.
13. Our Privacy Policy explains how personal data is processed.
14. Our Usage Policy explains prohibited and acceptable uses of BidsWorks.

By using BidsWorks, you agree to these Terms and Conditions.