Last updated: 14 September 2026
This Usage Policy sets out the rules governing your use of BidsWorks, an AI-powered procurement platform operated by BidsWorks Ltd ("BidsWorks", "we", "us" or "our").
BidsWorks helps businesses, particularly SMEs, identify public-sector procurement opportunities that may be relevant to their capabilities and where they may have a realistic opportunity to compete.
By creating an account or using BidsWorks, you agree to comply with this Usage Policy.
This Usage Policy should be read alongside the BidsWorks Terms and Conditions and Privacy Policy.
1. Purpose of BidsWorks
BidsWorks is designed to help businesses:
- discover public-sector tenders;
- identify potentially relevant procurement opportunities;
- match their capabilities against tender requirements;
- analyse procurement information;
- organise tender-related information;
- use AI-assisted procurement tools;
- prepare and complete tender-related information; and
- manage documents relevant to procurement activities.
BidsWorks is an assistance and discovery platform.
A BidsWorks recommendation, match, score or assessment does not guarantee:
- eligibility;
- qualification;
- an invitation to tender;
- tender success;
- contract award;
- compliance with a procurement requirement; or
- acceptance by a contracting authority.
Users remain responsible for reviewing information and making their own decisions.
2. Who may use BidsWorks
BidsWorks is intended primarily for businesses, organisations and professional users.
By using BidsWorks, you confirm that:
- you have authority to create and use the account;
- information you provide is accurate to the best of your knowledge;
- you have authority to act on behalf of your organisation where applicable; and
- you will use BidsWorks lawfully.
3. Account responsibilities
You are responsible for your BidsWorks account.
You must:
- provide accurate information;
- keep login credentials secure;
- use a secure password;
- not share your account with unauthorised people;
- notify us of suspected account compromise; and
- keep your business information reasonably up to date.
You must not create an account using another person's identity or business details without appropriate authorisation.
4. Acceptable use
You may use BidsWorks for legitimate procurement and business purposes, including:
- researching tenders;
- finding procurement opportunities;
- matching your business with potential opportunities;
- analysing tender requirements;
- storing relevant documents;
- preparing tender information;
- using AI-assisted procurement tools; and
- managing your BidsWorks account and subscription.
Your use of the platform must be lawful, honest and responsible.
5. Prohibited activities
You must not use BidsWorks to:
- break the law;
- commit fraud;
- impersonate another person or organisation;
- provide knowingly false information;
- fabricate business credentials;
- fabricate qualifications or certifications;
- create false references;
- misrepresent previous experience;
- manipulate procurement information;
- unlawfully interfere with procurement processes;
- engage in bid rigging or collusion;
- improperly exchange competitor information;
- infringe intellectual property rights;
- breach confidentiality obligations;
- upload unlawfully obtained information;
- upload malicious files or malware;
- attack or compromise BidsWorks;
- attempt unauthorised access to another account;
- circumvent security controls;
- scrape or systematically extract BidsWorks data without permission;
- reverse engineer the platform except where permitted by law;
- use BidsWorks to build a competing database or service without permission;
- resell access without authorisation;
- send spam or unlawful marketing communications;
- upload unlawful, defamatory, threatening or abusive content; or
- use BidsWorks in any way that could materially harm BidsWorks, its users or third parties.
6. Procurement integrity
BidsWorks must not be used to facilitate dishonest, fraudulent or unlawful procurement practices.
You must not use BidsWorks to:
- fabricate evidence;
- falsify qualifications;
- falsify certifications;
- create false references;
- misrepresent your business capabilities;
- conceal information where disclosure is legally required;
- interfere with another bidder's participation;
- coordinate bids unlawfully;
- engage in bid rigging;
- engage in unlawful collusion;
- obtain or use confidential competitor information improperly; or
- otherwise undermine the integrity of a procurement process.
You are responsible for complying with applicable procurement and competition laws.
7. AI-powered functionality
BidsWorks uses AI technology, including technology provided by Anthropic, to provide certain features.
AI may be used to:
- analyse tenders;
- analyse business information;
- identify potentially suitable opportunities;
- match businesses to tenders;
- summarise procurement information;
- assist with tender preparation;
- assist with completing tender-related information; and
- provide other AI-powered functionality.
AI output is intended to assist you.
It does not replace your responsibility to review and verify information.
8. AI accuracy
AI systems can produce errors.
Before relying on BidsWorks output, you should verify material information including:
- tender deadlines;
- eligibility requirements;
- contract values;
- technical requirements;
- qualifications;
- certifications;
- dates;
- names;
- pricing;
- previous experience;
- references; and
- statements about your business.
You are responsible for the final information submitted to a contracting authority.
9. No guarantee of tender success
BidsWorks may identify opportunities that appear well suited to your business.
However, this does not mean that:
- you meet every requirement;
- you are eligible;
- the opportunity remains available;
- you will be shortlisted;
- you will win the tender; or
- the contracting authority will accept your submission.
The official procurement documentation and contracting authority remain the authoritative sources for the applicable procurement process.
10. Use of Anthropic
Some BidsWorks AI functionality is powered by Anthropic technology.
Information from your BidsWorks account or uploaded documents may be processed by Anthropic where necessary to provide the relevant functionality.
You must therefore only provide information to BidsWorks that you are authorised to have processed by BidsWorks and its relevant service providers.
BidsWorks will use appropriate contractual and security arrangements for third-party AI processing.
11. Uploaded documents
BidsWorks allows you to upload files to your customer profile.
Uploaded documents may be used to:
- find tenders;
- match tenders;
- analyse procurement requirements;
- understand your business capabilities;
- assist with tender preparation; and
- assist with completing tender-related information.
You remain responsible for all content you upload.
12. Rights and permissions for uploaded files
Before uploading a document, you must ensure that you have the necessary rights and permissions to provide it to BidsWorks.
You must not upload:
- stolen documents;
- confidential documents you are not authorised to disclose;
- personal data you are not authorised to provide;
- copyrighted material you do not have permission to use;
- trade secrets you are prohibited from sharing;
- malicious files; or
- material that would cause you to breach a contractual or legal obligation.
13. Personal data in uploaded documents
Uploaded documents may contain information about employees, directors, customers, suppliers or other individuals.
Where you upload personal data relating to another individual, you are responsible for ensuring that you have an appropriate lawful basis and any necessary permissions.
You should avoid uploading unnecessary personal information.
14. Confidential business information
BidsWorks may be used to process commercially sensitive information.
Users should take appropriate care before uploading:
- pricing;
- trade secrets;
- customer information;
- supplier information;
- confidential contracts;
- tender responses;
- commercially sensitive documents; or
- other confidential information.
You should only upload information that you are authorised to provide.
15. Accurate business information
Users must make reasonable efforts to ensure information provided to BidsWorks is accurate.
This includes information relating to:
- business activities;
- services;
- products;
- qualifications;
- certifications;
- previous experience;
- financial information;
- geographic coverage;
- staffing;
- capabilities; and
- previous contracts.
Inaccurate information may result in inappropriate tender recommendations and could negatively affect procurement activity.
16. AI-generated tender content
Where BidsWorks assists with generating or completing tender-related content, you are responsible for reviewing the output before submission.
You must not knowingly submit AI-generated content that:
- contains fabricated facts;
- falsely represents your business;
- falsely represents your experience;
- invents qualifications;
- invents certifications;
- creates false references;
- misrepresents your financial or operational position; or
- otherwise misleads a contracting authority.
You are responsible for ensuring the final submission accurately represents your business.
17. Intellectual property
You retain ownership of content that you upload to BidsWorks, subject to the rights necessary for BidsWorks to provide its Services.
By uploading content, you permit BidsWorks to store, process, analyse and use that content as reasonably necessary to:
- provide the Services;
- find and match tenders;
- assist with tender completion;
- provide AI functionality;
- maintain and secure the platform; and
- provide other functionality requested by you.
BidsWorks retains ownership of its platform, software, branding, design, systems and underlying technology.
18. Scraping and automated access
You must not use bots, crawlers, spiders, scripts or other automated systems to access BidsWorks without our permission.
This includes:
- scraping tender data;
- copying our database;
- systematically downloading content;
- extracting user information;
- circumventing usage limits; or
- monitoring the platform at scale.
19. Platform security
You must not attempt to compromise or interfere with BidsWorks security.
This includes:
- unauthorised access;
- password attacks;
- vulnerability exploitation;
- malware;
- denial-of-service attacks;
- security-control circumvention;
- credential theft; or
- unauthorised security testing.
If you discover a security vulnerability, please report it to us rather than attempting to exploit it.
20. Fair use
BidsWorks is intended for reasonable business use.
We may apply reasonable limits to protect:
- platform performance;
- infrastructure;
- security;
- availability;
- other customers; and
- the quality of our Services.
We may restrict activity that creates unreasonable technical load or appears abusive.
21. Communications
If BidsWorks provides communication functionality, you must use it responsibly.
You must not use BidsWorks to send:
- spam;
- phishing messages;
- fraudulent communications;
- malicious links;
- threats;
- abusive messages;
- deceptive commercial communications; or
- unlawful marketing.
22. Subscriptions and payments
Where BidsWorks provides paid Services, you must:
- provide accurate billing information;
- use authorised payment methods;
- pay applicable charges;
- not circumvent subscription restrictions; and
- not share paid access in breach of applicable terms.
Additional subscription, payment, cancellation and refund terms may be contained in the BidsWorks Terms and Conditions.
23. Government and contracting authority impersonation
You must not falsely represent yourself as:
- a government department;
- a public authority;
- a contracting authority;
- a procurement officer;
- another business;
- another individual; or
- an organisation affiliated with BidsWorks.
You must not falsely suggest that BidsWorks has endorsed your business or tender submission.
24. Third-party procurement platforms
BidsWorks may link to or direct users to third-party procurement platforms.
Those platforms may have their own:
- terms;
- privacy policies;
- eligibility requirements;
- submission rules; and
- security procedures.
You are responsible for complying with the rules of the relevant third-party platform.
25. Reporting misuse
If you believe another user is abusing BidsWorks, you may report the matter to:
enquiries@bidsworks.com
Reports may concern:
- fraud;
- false information;
- procurement manipulation;
- security issues;
- unlawful activity;
- misuse of AI; or
- breaches of this Usage Policy.
26. Enforcement
Where we reasonably believe that this Usage Policy has been breached, we may take appropriate action.
This may include:
- issuing a warning;
- removing content;
- restricting functionality;
- imposing usage limits;
- suspending an account;
- terminating an account;
- cancelling access to paid Services where permitted;
- preserving relevant information;
- reporting suspected criminal or unlawful activity; or
- taking legal action.
The action taken will depend on the circumstances and seriousness of the breach.
27. Suspension and termination
We may suspend or terminate access where reasonably necessary, including where:
- you materially breach this Usage Policy;
- you engage in fraud;
- you engage in unlawful activity;
- your account creates a security risk;
- you attempt to compromise the platform;
- you misuse AI functionality;
- you repeatedly breach platform rules; or
- we are required to do so by law.
We may take immediate action where necessary to protect BidsWorks, its users or third parties.
28. Procurement compliance
You remain responsible for complying with all applicable procurement requirements.
This may include requirements concerning:
- eligibility;
- tender deadlines;
- declarations;
- conflicts of interest;
- confidentiality;
- anti-bribery;
- competition law;
- subcontracting;
- certifications;
- security requirements; and
- other tender conditions.
BidsWorks does not provide legal or procurement authority approval merely by identifying or recommending an opportunity.
29. Responsible use of BidsWorks
Users should treat BidsWorks as a tool to assist procurement decision-making.
You should use appropriate professional judgement when:
- deciding whether to bid;
- assessing eligibility;
- preparing a tender;
- submitting evidence;
- making representations to contracting authorities; and
- entering into contracts.
BidsWorks does not replace professional, legal, financial or procurement advice where such advice is appropriate.
30. Changes to this Usage Policy
We may update this Usage Policy as BidsWorks develops.
Changes may be necessary because of:
- new platform features;
- changes to AI technology;
- new service providers;
- changes to procurement functionality;
- security requirements;
- legal changes; or
- changes to how the platform is used.
The latest version will be published on the BidsWorks website.
31. Contact
For questions about this Usage Policy or to report suspected misuse:
BidsWorks Ltd
United Kingdom
Email: enquiries@bidsworks.com
32. Key rules
When using BidsWorks, you must:
- Use BidsWorks lawfully and responsibly.
- Provide accurate business information.
- Only upload documents you are authorised to use.
- Protect your account credentials.
- Review and verify AI-generated information.
- Follow the rules of the relevant procurement process.
- Never fabricate evidence, qualifications or experience.
- Never engage in bid rigging or unlawful collusion.
- Never attempt to compromise BidsWorks security.
- Never scrape or systematically extract BidsWorks data without permission.
- Respect confidentiality, privacy and intellectual property rights.
- Understand that BidsWorks recommendations are not guarantees of tender success.
Failure to follow these rules may result in restriction, suspension or termination of your BidsWorks account.
